According to MarketWatch, the logistics automation market is expected to be USD 96.2 billion in 2024; this number was USD 49.2 billion in 2018. Considering these figures, it is evident that businesses across the world are integrating automation at an unprecedented rate. The two prime reasons behind the adoption of logistics management software is to increase operational efficiency and decrease the overall logistics cost. Besides, logistics automation, done using logistics software, is also making businesses to minimize their dependency on human professionals.
Logistics management software, particularly SaaS-based, are increasingly in demand among small, medium and large-sized enterprises. If you, too, are looking for upgrading the logistics management system of your business, then this article is for you. Here, we have mentioned six main features that should be there in the LMS software. Check them out below-
Hassle-free integration
The first and most important feature that the logistics software should have is easy integration with your existing ERP or SAP. If it is not, then you might need extra human resources to fulfil this purpose or operating the software, which would obviously increase the cost.
Smart order allocation
The software should have this as one of the most important features. Intelligent order allocation makes the software to segregate orders based on their weight, volume, type, and other parameters. Moreover, it would also consider all the constraints of a vehicle that can ideally be fit for the delivery of products. Both the tasks, if done manually, can consume a lot of time and cost.
AWB generation and label printing
Generating manual airway bills for the orders is a time-consuming process; however, you can automate the same by using logistics management software. Similarly, the software can also print labels required to be pasted on the products. These labels help delivery professionals to ensure every product gets delivered at the right place.
Real-time tracking
With real-time tracking, both the customers and vendors can track the status of the products. This would not only bring customer satisfaction, but also reduce complaints to your customer support center. This should be an integral feature of LMS software.
Dedicated driver app
The software should have a driver app using which delivery agents can look into new pick up requests, check customers’ delivery-related preferences, upload digitized proof of delivery, and calculate COD remittance. The app will also help drivers to see the automated generated route for the delivery.
End-customer visibility
This feature can help businesses to deliver an unmatched customer experience and minimize the number of calls to the customer support center. With end-customer visibility, customers can check the status of the order, reschedule delivery time or address, and submit delivery-related feedback. Therefore, it is one of the key features of logistics management software.
You can get all these features, along with many others, in Shipsy’s SaaS-based logistics management software, which is available at the most competitive price. It helps businesses to reduce the overall logistics costs while ensuring precision in the tasks performed. So, what are you waiting for? Get it right away to improve your operational efficiency and streamline your business logistics.
